Privacy Policy

Last updated: September 2026

KechTransfer is a private transportation service operated by Gumpfield LLC. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a booking, or communicate with us.

1. Information We Collect

We may collect the following information when you use our website or services:

  • Name
  • Email address
  • Phone number
  • Pickup and drop-off locations
  • Travel dates and times
  • Flight information, when applicable
  • Number of passengers
  • Booking information
  • Payment-related information
  • Special requests or information you provide to us
  • Communications sent through email, WhatsApp, or our website
  • Technical information such as IP address, browser type, device type, and website usage information

2. How We Use Your Information

We may use your information to:

  • Process and manage your bookings.
  • Arrange your driver and vehicle.
  • Contact you regarding your booking.
  • Provide customer support.
  • Communicate important service information.
  • Monitor flight information when applicable.
  • Process payments through our payment providers.
  • Improve our website and services.
  • Handle cancellations, refunds, complaints, and customer requests.
  • Comply with applicable legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to provide your booking, including drivers, transportation partners, payment providers, communication services, and technology providers.

We may also disclose information when required by law or when necessary to protect our legal rights.

4. Payment Information

Online payments may be processed securely by third-party payment providers.

KechTransfer does not need to store your full payment card details on its website.

Payment providers may process your information according to their own privacy policies and terms.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and provide a better user experience.

You may be able to control certain cookies through your browser or the cookie settings available on our website.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal and booking information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, process refunds, comply with legal obligations, and protect our legitimate business interests.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your information.
  • Object to or restrict certain uses of your information.
  • Withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the email address below.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information to them.

10. Contact Us

For privacy questions, requests, or concerns, please contact:

KechTransfer
Gumpfield LLC
Menara Airport, Marrakesh 40000
contact@kechtransfer.com
WhatsApp +212675901916

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.